Payment & Pricing Policy
Last Updated: August 2026
At SouthHallTravel, we aim to provide clear information about flight pricing, applicable charges, and payment requirements. Please review this policy carefully before completing any booking or payment.
1. Flight Pricing
Flight prices and availability can change at any time due to airline availability, demand, travel dates, taxes, fees, and other factors.
The price quoted during an inquiry is not necessarily guaranteed until the booking has been successfully confirmed.
The final payable amount will be communicated or displayed before the applicable payment is completed.
2. Taxes and Fees
Flight prices may include or exclude certain taxes, airline charges, service fees, baggage fees, seat selection charges, or other applicable costs depending on the fare and booking.
Customers should carefully review the complete price and applicable charges before confirming a booking.
3. Price Changes
Airline fares and availability may change between the time a flight option is requested and the time the booking is completed.
If the price of a selected flight changes before confirmation, the updated price may apply. Customers will have the opportunity to review the applicable price before proceeding with the booking.
4. Payment
Depending on the booking arrangement, customers may be required to make payment using an available payment method.
Customers are responsible for providing accurate payment information and ensuring that sufficient funds are available to complete the transaction.
A booking should not be considered confirmed until the required payment has been successfully processed and confirmation has been issued.
5. Payment Confirmation
After a successful transaction, customers may receive relevant payment or booking confirmation details through the contact information provided during the booking process.
Customers should retain their confirmation and payment records for future reference.
6. Failed or Declined Payments
If a payment is declined, interrupted, or unsuccessful, the booking may not be completed.
Flight availability and pricing may also change while a payment issue is being resolved. Customers may need to retry the transaction or select another available option.
7. Duplicate Payments
If you believe you have accidentally made more than one payment for the same booking, please contact SouthHallTravel as soon as possible and provide the relevant transaction or booking information so the matter can be reviewed.
8. Refunds
Refund eligibility depends on the applicable airline fare rules, booking conditions, and payment terms.
Some fares may be non-refundable, while others may allow refunds subject to applicable charges or restrictions.
Where a refund is approved, the applicable processing time may depend on the airline, payment provider, or original payment method.
9. Cancellations and Changes
Flight cancellations and changes are subject to the terms and conditions of the applicable airline or travel provider.
Additional charges may apply depending on the fare type, airline rules, timing of the request, and availability.
Customers should review the applicable cancellation and change conditions before confirming their booking.
10. Currency
Prices may be displayed in a specific currency depending on the booking arrangement or service provided. Currency conversion rates and payment provider charges may affect the final amount charged.
Any applicable currency conversion or payment processing charges should be reviewed before completing payment.
11. Third-Party Charges
Some charges may be imposed directly by airlines, airports, payment providers, or other third-party travel service providers.
SouthHallTravel does not control charges that are independently imposed by third parties.
12. Customer Responsibility
Customers are responsible for reviewing the following before completing payment:
Passenger details
Travel dates
Departure and destination airports
Flight schedule
Baggage allowance
Fare conditions
Cancellation and change rules
Total payable amount
Once a booking is confirmed, changes or cancellations may be subject to additional fees or restrictions.
13. Pricing Information Disclaimer
SouthHallTravel makes reasonable efforts to provide accurate pricing information. However, fares, schedules, availability, taxes, and fees may change without prior notice.
A displayed or quoted fare should not be considered final until the applicable booking and payment process has been successfully completed.
14. Contact Us
If you have questions regarding pricing, payments, refunds, or booking charges, please contact us.
SouthHallTravel
Email: [Your Email Address]
Phone: [Your Phone Number]
Address: [Your Business Address]
By proceeding with a booking or payment, you acknowledge that you have reviewed and accepted the applicable pricing, payment, fare, and booking conditions.